Quiet pool and common areas. Cellular conversations or personal music are not permitted poolside or common areas.
PAYMENT POLICY
All reservations require an advanced deposit of (1st) first night's room and tax.
Room must be paid in full upon arrival with Visa, MasterCard, American Express, Discover or US Dollars.
Local Hotel Tax of 11.5% applies. TBID Assessment of 1% applies.
$50 fee charged for lost and/or non-returned room keys.
$250 penalty charged for smoking on property and/or in room.
$300 loss and damage fee for complimentary bicycles.
No Resort Fee.
CANCELLATION POLICY
$25 Cancellation Fee if reservation is cancelled 10 days prior to your arrival date.
Reservations must be canceled 10 days prior to day of arrival for a refund of the first night's stay deposit.
Cancellations within 10 days, Same Day cancellations, and Early Departures result a cancellation penalty of the in the reservation’s entire stay charge.
Nightly rates and stay night minimums vary for some holidays and special events, including PS Modernism Week, BNP Paribas and Coachella Festival Weekends.
Rates are subject to change at any time and without notice and are not guaranteed until reservation is confirmed.
All Coachella Festival Weekends and Stage Coach Festival Weekend are non-refundable and non-transferable.
LOSS AND DAMAGE
Guest will be held responsible for any loss or damage to the hotel property caused by themselves or their guests.
Guest agrees to not hold Desert Hills responsible for any liability, loss, inquiry damage, cost and expense of any nature arising out of, and/or in connection with acceptance of the reservation.
Photography for commercial/social media purposes is not allowed on the property at any time without the prior written consent of Desert Hills.
